Quick answer
At handover, check the finished room and keep the documents for the work. Elite Touch Renovations provides a waterproofing certificate and a 10-year workmanship warranty.
Ask when the room is ready to use, follow the care guidance for your fittings and let your builder know if something needs attention.
| At handover | What to do |
|---|---|
| Finished roomLook over the work with your builder. | Raise any concerns |
| DocumentsKeep certificates and product details with your contract. | Save a copy |
| CareCheck when to use and how to clean each finish. | Follow the guidance |
If a detail is unclear, ask before you start using the room.
What happens on handover day?
Handover is your chance to look over the finished bathroom and raise any concerns. Check the room against the agreed scope and ask about anything you do not understand. Elite Touch includes a final clean before handover.
Ask when the shower and other fittings are ready to use. Keep a note of any items still to be addressed and agree with your builder on the next step.
What documents and certificates should I keep?
Keep your contract, final scope, approved changes and receipts together. Ask for the waterproofing certificate and the relevant plumbing and electrical documents, along with the care and warranty details for your fittings.
Elite Touch waterproofs bathrooms to AS 3740 and supplies a certificate. Our waterproofing certificate guide explains what to look for. Save a digital copy with your other records so you can find it later.
How does the workmanship warranty work?
Elite Touch Renovations provides a 10-year workmanship warranty. Keep your contract and warranty details, and ask us if you need to understand how they apply to your job.
Fittings may have separate maker warranties. Keep their product details and check the maker terms. Our bathroom warranty guide covers questions to ask about the different kinds of cover.
How do I care for the bathroom in the first few weeks?
First, ask when each part of the room is ready to use. Follow the care instructions for your tiles, tapware and other fittings, since finishes can need different treatment.
Use the exhaust fan to help clear steam. Wipe water from shower walls after use and keep grout clean. Our grout care guide explains how upkeep differs by grout type; our mould guide covers damp and airflow.
What if something needs attention after we finish?
If you notice a concern, make a note of what you have seen and where it is. Photos and the date can help you explain it. Keep the relevant scope and product details handy.
You can contact the Elite Touch team to discuss work we completed. Ask what information is needed and what the next step will be. For a fitting, check its maker details as well.
Frequently asked questions
What should I check at bathroom handover?
Look over the finished room against the agreed scope, raise any concerns and ask when the fittings are ready to use. Keep a note of any items still to be addressed.
Do I receive a waterproofing certificate?
Elite Touch Renovations supplies a waterproofing certificate for its bathroom work. Keep it with your contract and other records.
What warranty does Elite Touch provide?
Elite Touch Renovations provides a 10-year workmanship warranty. Ask us how the warranty details apply to your job.
How should I care for new bathroom grout?
Follow the care guidance for your grout type. Wipe water from shower walls after use, keep grout clean and use the exhaust fan to help clear steam.
Who should I contact if I notice a problem?
Contact the Elite Touch team to discuss work we completed. Note where the issue is and keep photos and your job details handy. For a fitting, check its maker details too.