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Privacy

Our privacy policy

This page explains what personal details we collect, why we collect them, and what we do with them. It covers the enquiry form on this website and the emails you send us.

Last updated September 2026.

What we collect

When you fill in the enquiry form, we ask for:

  • your name
  • your phone number
  • your email address
  • your suburb, if you choose to add it
  • which room you want to renovate, if you choose to pick one
  • any message you choose to write

We do not ask for anything else. We do not take payment details on this website.

If you email or call us instead, we hold whatever you send us in that message or tell us on that call.

Why we collect it

We use your details for one thing: to reply to your enquiry and arrange your free on-site measure. Your phone number and email are how we reach you. Your suburb tells us where the job is. Your message helps us come prepared.

We do not use your details for marketing. We do not sell them or rent them to anyone.

Who else handles it

To run the enquiry form we use two other companies. They only handle the details you put in the form, and only to do the job we ask them to do.

  • Resend sends your enquiry to our office inbox, and sends you a confirmation email.
  • Supabase keeps a copy of your enquiry, so we still have it if an email goes missing.

Our website is hosted by Vercel, which keeps standard server logs, such as the pages requested and the browser type.

We will also share your details if the law requires it.

Analytics and cookies

This website uses Google Analytics, loaded through Google Tag Manager, to count visits and see which pages people use. It sets cookies in your browser and records things like the pages you view, roughly where you are, and the type of device you use.

We use this to make the site better. We do not use it to work out who you are by name. Your browser settings let you block or delete cookies at any time.

How long we keep it

We keep enquiry records for as long as we may need them for the job and for our normal business records. When we no longer need them, we delete them.

Your choices

You can ask us what details we hold about you. You can ask us to correct them, or to delete them. Email info@elitetouchrenovations.au or call 0411 752 334 and we will sort it out.

You do not have to use the form. You can call or email us instead.

Changes to this policy

If we change how we handle your details, we will update this page and change the date at the top.

Contact us

If you have a question about your privacy, or a complaint about how we have handled your details, contact us:

See also our website terms of use.