The short version
1) In NSW, a bathroom renovation warranty should cover the statutory period for residential building work, and ETR also provides a 10-year workmanship warranty on the work it carries out. The statutory protection and the written workmanship warranty should both be read carefully, because the terms and exclusions matter as much as the headline number.
Read the terms. Ask what is covered. Keep the final papers. A clear warranty leaves less room for doubt. Clear terms help.
Read the wording, not just the number
A warranty should say what it covers, how long it lasts, how to make a claim and what it leaves out. Ask for the terms before you accept the quote.
A headline warranty term does not tell you if it covers fittings, products or work by other trades.
Separate workmanship from products
Workmanship and product warranties cover different things. Ask who handles a product fault and who handles a fault with the fitting work.
Keep invoices, product details, the final scope and handover papers together when the job is done.
ETR warranty wording
Elite Touch Renovations offers a 10-year workmanship warranty. It should be read as written in the agreement and does not automatically extend to third-party fittings.
Ask questions before work begins so the protection you expect matches the written terms.
